Posts Tagged ‘trash’

Living in Trenton its easy to understand the appeal of Donald Trump’s message.

As a city, we’re losers so often that it just feels normal. So when we hear a guy talk about turning that around and being winners again, or just doing things well (as a government) it’s attractive. You wonder, what would that feel like?

What would it be like if we didn’t have our money stolen, if we could hire a real IT firm, if we could enforce our laws (big ones and small ones), if we had a tax policy that didn’t punish new investment?  What would it be like if we could communicate and enforce trash disposal policies instead of seeing it thrown all over our streets?

What would it be like if we didn’t get confused by letters saying our buildings were vacant, our water bills were past due and our taxes weren’t paid when they really were?  What would it be like if our water department weren’t running one illegal scheme after another out of their building?

What would it be like if our leaders could be transparent about the city’s issues? What if they didn’t brawl at public meetings?  What would it be like if we didn’t have to file Open Records Act forms to get information from the city, what if they just posted it online?  What if our Mayors didn’t get sent to Federal prison?

What would it be like if our snow was plowed, our potholes were fixed and our broken sidewalks and streetlamps were restored to their original state?

What would it be like if the only hotel in town weren’t about to close and taxpayers hadn’t spent $65M to build it?  What if hockey teams and arena football teams didn’t fail in Trenton?  What if we didn’t give away prime real estate to “connected” non-profits that don’t pay property taxes?  What if we could have a budget passed before the fiscal year starts?  What if we could pay for our own schools?  What if they actually graduated most of the kids?

What if the contaminated dirt at MLK school had been dealt with honestly?  What if we didn’t invite corrupt developer Robert Kahan in to Trenton? What if we didn’t fall for the Manex ponzi scheme? What if we hadn’t turned the historic Douglass House in Mill Hill Park into a drug den? What if we hadn’t forced the Broad Street Bank to be rent controlled? What if we hadn’t ignored Chambersburg’s concerns before the restaurants left?

What if simple building inspections only took 4 hours (like in Philadelphia) instead of 3 weeks?   What if you could communicate with the city through its web site and via email?

What if our property tax rate wasn’t the highest in New Jersey (the state with the highest property taxes in the nation)?  What if drunks and drug dealers didn’t infest our streets?   What if thieves were actually afraid of being caught?

What would it be like if we could recommend that a friend move to Trenton?

What would it feel like to live in a city of winners?

There is no one living or visiting Trenton who could possibly say we are a clean city.   Facebook is awash with complaints about litter, illegal dumping and our general poor appearance.    It’s also safe to say that our trash strewn streets don’t win us any points with prospective residential or commercial buyers.

The sad thing about this problem is that our leaders don’t seem to understand it.  Rather than focus our limited resources on fixing the systemic problems that cause trash and litter to pile up, they react to the problem with “one-off” fixes.

Organizing litter clean-ups and reporting dumping are reactions to a symptom and do nothing to fix the underlying problems.

There are some easy and perhaps even free things we could be doing to fix our trash problem.  They break down as follows:

• Update the City website to provide correct and helpful trash removal information
• Communicate a coherent trash policy to landlords and renters during the Rental certification process
• Enable citizens to instigate sanitation “service requests” using the city’s existing ticketing system
• Give our sanitation department measureable goals

The following expands the general tactics above into specific suggestions for Education, Operations and Enforcement.

Education

There appear to be no publicly available guidelines for putting out residential trash.  Special pick-up and recycling explanations are jumbled on the city web site.  Citizens seem confused and have mis-information about trash pick-up.  We can’t expect citizens to do the right thing if we, as a city, won’t tell them what that is.

Suggestions

• Update City Web site for clarity and completeness.
  • This information should be separate from organization information about solid waste
  • This should be included on a page with links to similar citizen information on “How to work with the city”
• Publish plain language (English and Spanish) guidelines
  • Include the residential and commercial trash pick-up schedules (weekly and holiday)
  • Include guidelines for when to put out trash (after 7pm night before pick-up
  • Include guidelines on how to bag it (sturdy 33 gallon bags, tied)
  • Include any restrictions
  • Clearly distinguish between trash and bulk or yard items and provide instructions for all three
  • Clarify process for bulk pick-up of items
  • Include the citizen’s role in enforcement (below)
  • Include street sweeping schedules
• Communicate with residents
  • Publish articles on guidelines and enforcement in newspapers, social media and popular email distributions.
  • Develop a regular yearly pattern for communication
  • Allow Solid Waste employees to use email and computes to communicate with the public (apparently they don’t currently have Internet access or email)
  • Guidelines and Fine schedule along with other “how to work with the city” should be mailed or emailed if possible to landlords on renewal of their rental certificates
  • Homeowners should receive similar “how to work with the city” yearly via mail or email if possible (NOT via bulk phone)

Operation

Overall the operation other than communication doesn’t appear to be that bad. However, there are a few things that would go a long way towards improvement.

Suggestions

• Put public trash receptacle emptying on a 2 times per week schedule
• The inspector should perform regular spot checks to verify good trash pick-up procedures and that trash put-out guidelines are followed
  • The results should be published on the city web site regularly (quarterly)
• Give the Public Works Director and Solid Waste Division Head goals such as
  • Reduction in citizen complaints
  • Satisfactory regular spot checks
  • Employment reviews and any bonuses should include achievement of management objectives for these goals

Enforcement

It is not clear at all how enforcement is done in Trenton.  There appears to be no way on the city web site to report a trash issue.

Suggestions

• Include trash and dumping issues on a citizen “service request” ticking system
  • Tickets should allow posters to include photos, names, building owners tenants, dates of violation addresses etc.
  • Solid Waste should reply to ALL tickets with the disposition until the issues are resolved
  • Ticketing system should be included on the city web site with links from the Trash Pick-up page
  • Phone numbers to call for reporting problems needs to be communicated with other “How to Information on trash”
• Fines need to be clearer
  • Fine schedule should be published on web site and mailed to all building owners
  • Fines schedule should escalate for repeat offenders (this a tool for forcing sale of abandoned properties as well)
  • Fine history should be available for landlords to use in eviction proceedings
• Inspectors should focus their efforts on areas with history of previous violations and citizen complaints

Of the five major ways to foster urban revitalization;

1. Facilitating high end real estate development,
2. Supporting the arts and culture,
3. Cleaning up the joint,
4. Squashing the gangs, and
5. Creating a reason for Trenton to be here,

Only “Cleaning up the joint” can be done inexpensively.

Visitors to Trenton often comment that the city looks “run down” and dirty. Residents agree. Read the rest of this entry »